Activity 1 A : Read the activity. Read the extract and do all the activities. (12)
A1 : State whether the following statements are true or false 2
1. Small army of dabbawalas delivers lunches sharply at 12:30 a.m. on the dot.
2. Lunches can be ordered over Internet.
3. Mumbai Dabbawala Association is a streamlined organisation with 5000 illiterate members.
4. At Chhatrapati Shivaji Terminus BBC crew found other fast moving Dabbawalas.
Hungry? Would you like to have a fresh, hot meal from home? Most managers don't have that choice. It's either a sandwich, a pizza or a trip to a restaurant, unless you live in Mumbai, that is, where a small army of 'dabbawalas' picks up 300,000 lunches from homes and delivers them to students managers and workers every working day at their desks, 12.30 pm on the dot. Served hot, off course.
And now you can even order over the Internet. The Mumbai Dabbawala Association is a streamlined organization with 5000 semiliterate members providing a quality door-to-door service to a large and loyal customer base. What should we learn from this unique, simple and highly efficient120-year-old logistics system? How has it managed to survive through these tumultuous years? The answer lies in at win process that combines competitive collaboration between team members with a high level of technical efficiency in logistics management. It works like this. After the customer leaves for work, the lunch is packed into a tiffin box provided by the dabbawala. A colour-coded notation on the lid identifies its owner, destination and dabbawala. Once the dabbawala has picked up the tiffin, he moves fast using a combination of bicycles, trains and his two feet.A BBC crew filming dabbawalas in action was amazed at their speed. "Following our dabbawala wasn't easy, our film crew quickly lost him in the congestion of the train station. At Chhatrapati Shivaji Terminus we found other fast moving dabbawalas, but not our subject... and at Mr. Bapat's ayurvedic pharmacy, the lunch had arrived long before the 'film crew” the documentary noted wryly. This efficiency has marvelled all management gurus. So, how do they work so efficiently?
A2:Describe briefly the working of Dabbawala in the following flowchart 2
A3 : Read the statement and point out the conclusion by selecting appropriate
options: 2
Hungry.Would you like to have a fresh, hot meal from home? Most Managers don't have that choice.
1. All managers can have fresh hot meal from home.
2. A few managers can have a fresh hot meal from home.
3. All managers cannot have a fresh hot meal from home.
4. Some managers cannot have afresh hot meal from home.
A4 : Write the antonyms of the following words 2
i) Efficient ii)loyal iii) management iv) technical
A5: List the qualities that you learn from dabbawalas 2
A6: Grammar: 1.The lunch is packed into tiffin box.(Identify the tense) 1
2. Following our dabbawalas wasn't easy. (Replace ‘easy’ with ‘difficult’) 1
A1 : State whether the following statements are true or false 2
1. Small army of dabbawalas delivers lunches sharply at 12:30 a.m. on the dot.
2. Lunches can be ordered over Internet.
3. Mumbai Dabbawala Association is a streamlined organisation with 5000 illiterate members.
4. At Chhatrapati Shivaji Terminus BBC crew found other fast moving Dabbawalas.
Hungry? Would you like to have a fresh, hot meal from home? Most managers don't have that choice. It's either a sandwich, a pizza or a trip to a restaurant, unless you live in Mumbai, that is, where a small army of 'dabbawalas' picks up 300,000 lunches from homes and delivers them to students managers and workers every working day at their desks, 12.30 pm on the dot. Served hot, off course.
And now you can even order over the Internet. The Mumbai Dabbawala Association is a streamlined organization with 5000 semiliterate members providing a quality door-to-door service to a large and loyal customer base. What should we learn from this unique, simple and highly efficient120-year-old logistics system? How has it managed to survive through these tumultuous years? The answer lies in at win process that combines competitive collaboration between team members with a high level of technical efficiency in logistics management. It works like this. After the customer leaves for work, the lunch is packed into a tiffin box provided by the dabbawala. A colour-coded notation on the lid identifies its owner, destination and dabbawala. Once the dabbawala has picked up the tiffin, he moves fast using a combination of bicycles, trains and his two feet.A BBC crew filming dabbawalas in action was amazed at their speed. "Following our dabbawala wasn't easy, our film crew quickly lost him in the congestion of the train station. At Chhatrapati Shivaji Terminus we found other fast moving dabbawalas, but not our subject... and at Mr. Bapat's ayurvedic pharmacy, the lunch had arrived long before the 'film crew” the documentary noted wryly. This efficiency has marvelled all management gurus. So, how do they work so efficiently?
A2:Describe briefly the working of Dabbawala in the following flowchart 2
A3 : Read the statement and point out the conclusion by selecting appropriate
options: 2
Hungry.Would you like to have a fresh, hot meal from home? Most Managers don't have that choice.
1. All managers can have fresh hot meal from home.
2. A few managers can have a fresh hot meal from home.
3. All managers cannot have a fresh hot meal from home.
4. Some managers cannot have afresh hot meal from home.
A4 : Write the antonyms of the following words 2
i) Efficient ii)loyal iii) management iv) technical
A5: List the qualities that you learn from dabbawalas 2
A6: Grammar: 1.The lunch is packed into tiffin box.(Identify the tense) 1
2. Following our dabbawalas wasn't easy. (Replace ‘easy’ with ‘difficult’) 1
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